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Our Privacy Policy

PhotoWizard is dedicated to maintaining and protecting your privcy. This includes the privacy of both your information and your pictures. By using our service, you agree to the terms of this Privacy Policy. This Policy explains what information we collect and how we use the information so we can continue to provide outstanding service to you.
If you feel that PhotoWizard is not abiding by our posted privacy policy, please contact us immediately. We will do our best to resolve your inquiry as quickly as possible.

  1. Our Privacy Policy is organized as follows:
  2. Protecting the Privacy of Your Personal Information
  3. When you submit images to PhotoWizard, physically or electronically, you will establish a password-protected account. In order to establish your PhotoWizard account, we will need your name, email address and a password.

    The password will allow you access to your account; as such, it needs to be as secure as possible. A good password includes seemingly random letters and numbers, and isn't obvious (such as names of a spouse, child, or pet).

    You can update your account information and change your password at any time. If you have forgotten your password, you can request it from the "login" page and we will send it to you at the email address listed in your account.

    When you order image editing services, products or other paid products or services from PhotoWizard, we will need the shipping address, billing name and address, as well as the credit card number and expiration date.

    We may occasionally request information from users through surveys or contests. Participation in these surveys or contests is completely voluntary. The information requested may include Personal Information, demographic information or attitudinal information. Rest assured, the information collected is only used for purposes of improving user satisfaction with the PhotoWizard service.

    Any contact with our Customer Service team or communication from you, such as chat or emails, may be recorded to help us provide better service.

    PhotoWizard keeps the Personal Information you provide on servers that are protected against intrusion or unauthorized access by firewalls and other technological means. They are located in a physically secure facility, and only PhotoWizard employees and agents are given access to the information on a need-to-know basis.

  4. Protecting the Privacy of Your Pictures
  5. We are committed to keeping your pictures private and secure. We will never make your pictures publicly accessible, except as otherwise noted in this policy, by your explicit action. Please note that if you choose to share your password with others, your pictures may be viewed by them or others. In order to provide quality products, the PhotoWizard employees and third-party service providers fulfilling your order or providing Customer Support to you may see your pictures. PhotoWizard holds pictures for a short period of time after you download them and then removes them from our server, unless you purchase PhotoWizard's Archiving Service.

  6. Protecting the Privacy of Children
  7. Our Web site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. Please do not register at PhotoWizard if you are under the age of 13.

  8. Keeping You Informed Through Email & Mail
  9. As a PhotoWizard customer, we will notify you in email or through the mail about new features, products and promotions. We may also send you information on carefully screened third parties whose products or services may be of interest to you. You may unsubscribe to these notification services by simply contacting our Customer Service team.

    From time to time, we may send you service announcement updates with important information about PhotoWizard. Service announcements may contain information vital to your account, so customers may not unsubscribe from service announcements.

  10. Improving Your Site Experience with Technology such as Cookies
  11. Cookies are small data files stored by your web browser on your computer's hard drive. Cookies enable you to use our site and services. PhotoWizard never saves information, such as your password or your credit card number, on cookies. You may modify your browser preference to provide you with choices relating to cookies. If you choose to reject all cookies, you may not be able to access the PhotoWizard service. We may also use other technologies such as clear gifs, pixel tags, and scanning navigational data to collect anonymous information about our users in order to help us deliver better service and user experience. Anonymous information could include the web site you were on before coming to PhotoWizard, IP addresses, or areas of site being clicked on most frequently. At times, we may combine information collected from our site and other information you shared with us to customize our service to you and improve your experience. For example, we may recommend products or offers you may be interested in based on what you have liked in the past, or to remind you that you have an "active" shopping cart waiting for you. Our third-party service providers may also use Cookies or other technologies to help us manage our marketing efforts (these include ad servers, outbound email vendors, affiliate vendors and search engine advertising agencies, and web analytics tools). PhotoWizard has carefully selected these service providers and instructed these service providers not to collect personally identifiable information or share the anonymous information with anyone other than PhotoWizard. You may find more information about opting out of most third-party service cookies at www.networkadvertising.org or other related sites.

  12. Providing Services Through Third Parties
  13. PhotoWizard shares Personal Information with carefully screened third-party service providers for the sole purpose of providing you with the products, services and information you have requested. Examples of such third-party service providers are credit card authorization companies, merchandise distributors and shippers. They do not store, retain or access your information except to provide our services to you.

    Finally, PhotoWizard may share very general information about our customers as a group with business partners, sponsors and other third parties. For example, we might say that a certain percentage of our customers live in California, while a different percentage live in New Jersey.

    Abiding by the Law
    PhotoWizard may be required by law to disclose Personal Information to proper law enforcement authorities, even though you might have requested that we don't share your information. This information may be necessary to identify, contact or bring legal action against anyone who may attempt to cause injury to another's rights or property.

    If we merge with, or are acquired by another company, the resulting combined company will use the Personal Information you have provided as described in this policy. If we cease operation, your Personal Information may be transferred to and used by another company that offers similar or related products or services.

    Changes and Notification
    We reserve the right to modify our Privacy Policy at any time. If our privacy policy changes, the revised policy will be posted on this site and we will change the 'updated' date at the bottom of this page to reflect the date of the modification. Please check back periodically.

    Contact us
    PhotoWizard will do our utmost to keep all your information up to date when you provide it to us, and to guard your privacy by continuously evaluating the enforcement and nature of our policies.
    • If any of your personal information changes, or you identify a mistake in our records, please use the account profile page on the PhotoWizard website, or contact us and we will update your data right away.
    • Please contact us to communicate any questions or concerns.
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